Terms of Service

Last updated: [date]

By scheduling, accepting, or paying for service, you agree to the terms below.

Service plans & automatic renewal

Plans are billed monthly regardless of visit frequency. Your plan renews automatically every year from your signup date — no action is needed for service to continue.

• Cancel at the end of your term by giving written notice at least 30 days before your renewal date, at likenewturf.com/cancel.html or by email to info@likenewturf.com. A phone call alone isn't notice.
• Notice received less than 30 days before your renewal date takes effect at the end of the following 12-month term.
• The discounted member rate for rush / party-ready cleanings is available after your first scheduled plan visit is completed and your account is in good standing.
• We don't offer refunds for completed services or already-billed periods.
• A balance more than 10 days past due may be charged a $50 late fee, and we may pause service until it's paid. Ending service before the end of your term for other reasons carries an early termination fee, as described in your Service Agreement.
• Your signed Service Agreement controls if it differs from this summary.

Property access

You're responsible for safe access to the service area, securing pets during visits, and disclosing anything beneath the turf (irrigation lines, wiring, drainage) that isn't visibly obvious.

Products we use

We exclusively use Turf Animal, applied per the manufacturer's directions. As with any cleaning product, keep pets and children off treated areas until the turf is fully dry.

Results & pre-existing conditions

Results vary based on turf age, infill, and prior condition. We're not responsible for pre-existing damage, defects, or installation issues we didn't cause. Turf may be slippery when wet or shortly after treatment.

Limitation of liability

Our liability for any claim related to our services is limited to the amount paid for the specific visit in question. We're not liable for indirect or consequential damages not directly caused by our own negligence.

Photography

We may photograph work for marketing (before/after content) without including identifying details like your name or address. Let us know before your first visit if you'd prefer we skip this.

Full agreement

This page is a summary. The full Terms of Service, covering insurance, weather/scheduling, indemnification, governing law and other terms in detail, is available as a PDF (Terms of Service, last updated October 21, 2026).